Premium Flatpack Refresher Speaking (Dentistry)

The Premium Flatpack Refresher Speaking is designed for candidates with an English level of 6.5 IELTS, aiming to revisit specific modules or refine their skills. The course focuses on enhancing key skills crucial for effective healthcare communication. You'll develop proficiency in gathering information with open-ended questions and learn to convey information clearly and effectively. The course emphasizes

on the importance of displaying empathy in interactions and ensuring patient comprehension. You will master using the appropriate tone and register, and understand the context of role plays, including how to smoothly open and close conversations.

Course Objectives & Outcomes

Speaking

Course Objectives Course Outcomes
  • To enhance participants' ability to communicate effectively in diverse healthcare settings.
  • Develop proficiency in active listening and responsive communication to improve patient care.
  • Cultivate clear, fluent, and precise verbal communication for giving advice and instructions using appropriate language.
  • Learn to build rapport with patients to offer better support and guidance.
  • Maintain a balanced approach between speaking and listening using open ended questions and use of empathic tones.
  • Skills: Good grammar, fluency in speaking, building rapport, gathering information, providing information, and adhering to role play timelines.
  • Improved patient interactions and collaboration across various healthcare settings.
  • Enhanced patient satisfaction and outcomes having developed the art of active listening for improved responsiveness.
  • Increased clarity and effectiveness in delivering advice and instructions using appropriate language.
  • Confident of building stronger relationships with patients, fostering trust and enhancing patient care.
  • Able to confidently communicate using empathic tones, opened ended questions to encourage information gathering and giving.
  • Skills: Good grammar, fluency, building rapport, gathering and giving information, adhering to role play timelines. Mastery of these skills results in better communication, efficient information exchange, and enhanced performance in role play scenarios.