| Course Objectives |
Course Outcomes |
- To develop active listening and unbiased comprehension skills.
- Build skills to comprehend objectives and interpret different accents in verbal exchanges.
- Enhance precision in locating specific information through understanding the key verb and grammar usage
- Improve analytical and interpretive skills to analyse speakers view subject to workplace scenarios.
- Cultivate critical thinking to interpret viewpoints and grasp the gist and main ideas.
- Skills – Active Listening, listening for detail, listening for key word, synonymous and inference language, identifying the gist and predicting the answer in the question stem.
| - Improved understanding and collaboration by accurately capturing the speaker's message without personal bias.
- Enhanced ability to understand the goals of conversations and effectively communicate across diverse linguistic backgrounds
- Increased efficiency and accuracy in information retrieval, identifying key verb and grammar usage using active listening skills.
- Developed insights and strategic responses of the speaker by analysing and understanding the content and intent of workplace presentations.
- Improved ability to evaluate different perspectives and extract key points by the speaker’s viewpoints and quickly grasping the gist/main idea
- Skills - developed skills– active Listening, listening for detail, identifying gist, listening for key word, synonymous and inference language and listening for the key word in the Question stem.
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| Course Objectives |
Course Outcomes |
- • To enhance the ability to efficiently locate and utilise relevant information within texts, improving Skim/Scan techniques for overall comprehension and productivity.
- Advance the ability to accurately interpret questions, recognise inferences, and understand synonymous language, resulting in more precise and effective responses.
- Increase tolerance for ambiguity and improve the ability to interpret and understand texts understanding the verb tense/grammar use in the different workplace communication dynamics.
- Cultivate the ability to critically analyse how writers convey meaning, leading to deeper insights and understanding the gist/main idea in the passage.
- Skills - Skim and Scan, reading for detail, understanding the gist of the text, identifying key word phrase, understanding the main idea, synonymous and inference language
| - Develop skills in textual analysis, information retrieval through Skim/Scan technique in processing for more effective information.
- Improve reading comprehension, inferential reasoning, and linguistic proficiency skills with depth of vocabulary for clearer interpretation and communication.
- Build adaptability, critical thinking, and contextual understanding skills by identifying the verb tense/grammar usage for better comprehension of varied communication workplace dynamics.
- Strengthen analytical thinking, literary analysis, and interpretive reasoning skills to uncover deeper meanings in texts, grasping the main idea and gist in the text.
- Skills - developed skills of Skim and Scan, reading for detail, understanding the gist of the text, identifying key word phrase, synonymous and inference language with a focus on grammar and vocabulary
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| Course Objectives |
Course Outcomes |
- To cultivate clear, concise, and accurate writing skills for case notes.
- Master the selection, organisation, and prioritisation of information using SOAP/ISBAR techniques.
- Improve proficiency in using language appropriately, flexibly, and accurately to make a strong first impression.
- Develop formal language, structured writing, information gathering from case notes and clubbing key notes to construct sentences in a paragraph.
- Gain a thorough understanding of formal letter structure and the sequential presentation of details.
- Skills - formal language, structured writing, information gathering from case notes and clubbing key notes to construct sentences in a paragraph
| - Able to utilise the stimulus material to craft grammatically accurate and polite request sentences in a formal tone.
- Ability to identify and select key information from the case note using SOAP/ISBAR to relate clinical patient condition.
- Able to transform case notes into formal sentences concisely using formal language and a depth of vocabulary to enhance the communication.
- Developed sound use of formal language, structured writing, when conveying information by clubbing key notes to construct sentences in a paragraph.
- Apply the skills to ensure clarity, coherence, and logical sequence in order of priority for ease of the reader to grasp the information clearly and quickly
- Skills - formal language, structured writing, information gathering from case notes and clubbing key notes to construct sentences in a paragraph
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| Course Objectives |
Course Outcomes |
- To improve your ability to communicate effectively in various healthcare settings.
- Master active listening and effective response techniques in patient care.
- Develop skills to build rapport with patients for better support and guidance.
- Demonstrate language construction using tone for improved output and input, when gathering and giving information.
- Achieve clear, fluent, and precise verbal communication (open and closed ended questions) when advising or instructing, using suitable language.
- Skills - Good grammar, fluency In speaking, building rapport, gathering information, giving information, working with the timelines of the role play
| - Participants will be able to demonstrate effective communication skills on a variety of patient conditions.
- Ability to demonstrate active listening, and clear articulation of ideas when conveying clinical scenarios.
- Confident in ensuring a two-way exchange enhances patient engagement and satisfaction through building a good rapport with patients.
- Improved communication and care quality through mutual understanding and gathering the right information.
- Able to address patients using precise verbal communication encouraging open-ended and closed-ended questions.
- Skills - developed good grammar, fluency In speaking, building rapport, gathering information, giving information, working with the timelines of the role play.
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